Scope of Services: Our home appliance repair services cover all major and minor household appliances for the Pune and Pimpri-Chinchwad areas.
Service Requests: Customers can request service appointments through our website, mobile app, or by calling our hotline. All service requests are subject to availability.
Service Charges: Service charges vary based on the type of appliance, extent of repair required, and location. A detailed breakdown of charges will be provided before service commences.
Payment: Payment for services rendered is due upon completion of the repair. We accept cash, credit/debit cards, and digital payment methods.
Warranty: We offer a warranty on repairs conducted by our technicians. The warranty period varies depending on the type of repair and will be communicated to the customer beforehand.
Customer Responsibilities: Customers are responsible for providing accurate information about the appliance and its issues. They must also ensure access to the appliance for the repair technician at the scheduled time.
Cancellation and Rescheduling: Customers can cancel or reschedule service appointments without penalty up to 24 hours before the scheduled time. Late cancellations may incur a fee.
Liability: While every effort is made to ensure the quality and safety of repairs, we are not liable for any damages or malfunctions arising from misuse, neglect, or natural disasters following the repair.
Privacy Policy: We are committed to protecting customer privacy and will not disclose personal information to third parties without consent, except as required by law.
Feedback and Complaints: We welcome feedback from customers to continually improve our services. Customers with complaints or concerns can contact our customer service department for prompt resolution.
Modification of Terms: These terms and conditions are subject to change at any time without prior notice. It is the customer’s responsibility to review them periodically for updates.
By engaging our services, customers agree to abide by these terms and conditions.
If you have any questions about these Terms and Conditions, You can contact us:
Our Services Available At: Pune and Pimpri-Chinchwad City only. But we are excited to start our Services in other major cities in India soon.
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